As product owner of the Digital Assistant & Customer Service Mark focusses on offering KPN customers relevant and personalized experiences. 
Mark holds a MSc in Computer Science from the Delft University of Technology. Mark worked for 10 years at Accenture in the space of digital innovation and strategy. And for the past 5 years at KPN. Mark has a passion for tech that improves, simplifies and makes the live of users more enjoyable.